Features
Not a novelty chatbot. A call-handling desk you can configure, test, and correct.
Reception
Greets in your rules and answers only from approved knowledge.
Qualification
Asks the questions you wrote and stops when it has enough.
Transfers
Warm or cold handoff to a person, department, or on-call.
After hours
A different greeting and a different escalation, same facts.
Messages
Name, number, reason, urgency, and the next step.
Callbacks
A return-call window, then email, SMS, or a connected tool.
Summaries
Outcome and captured fields land in the portal.
Form screening
A web form can start the same questions as the phone.
Scheduling
Books only when a calendar is connected. Otherwise it captures the request.
Connected tools
CRM, SMS, email, and custom workflows. The live lookup stays on your site.
Team access
Owners edit knowledge. Viewers read calls.
Human stop
The agent is allowed to hand the call over. That is the point.
A nurse, the owner, billing, or the kitchen. Each trigger has a destination, or it takes a message instead of guessing.
Scheduling is honest about whether a calendar is connected. Everything that is not the live conversation can leave through the tools you already use.
See the setup